Terms of Service

1. About the service

InterviewPath AI is operated by Elevate Customer Experience Advisory and supports job seekers across industries. It offers résumé assessment, career diagnostics, résumé-improvement suggestions, tailored cover letters, job-fit analysis, external job-search links and an application tracker.

This is career-preparation assistance. We do not guarantee interviews, job offers, employment or applicant-tracking-system (ATS) outcomes. Human coaching is a separate service with separately agreed terms; scheduling through Dubsado does not make coaching part of an AI package.

2. Packages and allowances

Each confirmed account receives 1 free AI assessment for its lifetime. All real AI requires confirmed sign-in. Public fictional examples are separate and do not use paid AI.

• Career Diagnostic: USD $19 one-time, with 30 days of access, 3 successful diagnostics, 5 résumé-improvement requests and 10 job-fit analyses.
• Career Application Plus: USD $29 one-time, with 30 days of access, 3 successful diagnostics, 5 résumé-improvement requests, 2 tailored cover-letter generations or revisions and 15 job-fit analyses. It never auto-renews.
• Career Application Plus: USD $29/month, renewing automatically until canceled. Each successfully paid billing period provides the same Plus allowances. Billing dates are verified with the payment provider; periods are not calendar months.

One-time access begins after verified payment and ends after 30 days. Monthly allowances start only after a verified successful period payment, never merely on login or a checkout return. Failed renewals do not grant a new period. There is no free trial or unused-use rollover.

Only complete, validated successful AI results consume uses. Failed, incomplete and timed-out requests do not. Generating or revising a cover letter each consumes one cover-letter use. Manual edits, copying and downloads do not consume AI uses. Allowances are shared across all résumé versions, not multiplied by uploads; rate and input limits protect the service.

Purchases do not automatically upgrade, convert or reset another package. Only one Plus mode may be active at a time; there is no stacking of Plus modes or proration. Existing $19 uses remain separate and are used first for eligible features before Plus uses. Checkout is available only after live payment setup is verified. If unavailable, no payment can be made.

3. Refunds and cancellation

Our Refund & Cancellation Policy forms part of these terms. All digital app sales are final and non-refundable: $19 one-time, $29 one-time and $29/month, including renewals. No refunds, credits or proration for unused allowances/time, change of mind, lack of interviews/jobs or cancellation. Exceptions are refunds required by applicable law and correction of confirmed duplicate or incorrect charges; mandatory rights and unauthorized-charge remedies remain protected. Coaching has separate terms. This update does not retroactively modify existing paid test rights.

For monthly Plus, select Cancel at period end in My Dashboard to stop future renewal while retaining access through the current paid period’s end. Cancellation alone does not refund or prorate unused time, subject to the refund policy and law. Account deletion does not automatically cancel billing; cancel first or email support for help.

4. Your content and AI output

You retain your rights to your résumé, job descriptions and letters. You give us the limited permission needed to process your content through our service providers to deliver the features you request, as described in our Privacy Policy.

The app does not save résumé text, letters, job descriptions or generated reports to your account database. The workspace holds them in tab memory; refreshing, closing the tab, clearing the workspace or logging out clears that workspace state. Provider request/response logs and operational records may be retained separately. Saved application entries, purchase records, agreements and usage records are stored.

Supply accurate facts and review all output before using it. AI may be wrong, incomplete or outdated. Do not fabricate skills, credentials, employment, dates, accomplishments or metrics. Our tools aim to ground suggestions and letters in your evidence and ask for missing facts, but you remain responsible for checking and correcting them.

5. Accounts, acceptable use and external sites

Keep your credentials secure and use content you have the right to process. Do not bypass authentication, payment or quota controls; disrupt the service; misuse other people’s information; or use the service unlawfully. Access may be restricted to address abuse or security risks. Contact us if you believe a restriction is mistaken.

LinkedIn, Indeed, Monster, Dubsado and the Elevate website are independent sites with their own policies. Job-board links are not official integrated live feeds, and we do not scrape jobs or automatically apply on your behalf.

6. Availability and policy changes

The service may experience interruptions or changes. Contact us about delivery problems for troubleshooting and retry assistance; we do not promise discretionary service-failure refunds, and mandatory legal rights remain protected. We will identify material policy updates with a new version and a review-and-agree step before new purchases. Previous acceptance is not treated as acceptance of a new version, and a policy update alone does not revoke already-purchased access.

These terms do not exclude mandatory consumer rights or create an arbitration requirement, selected governing law or court, indemnity obligation, or sweeping liability waiver.

7. Contact

For account, service, billing or policy questions, email info@elevatecxadvisory.com. We review requests and confirm the outcome by email.